Over the years, we have found that a team approach can be an effective method to help clients who have a wide variety of needs as they maneuver through a complex financial-services world. We believe our clients benefit from the diverse background, education, and experience of each of our team members.
Since leaving Wall Street and establishing Provo Financial Services, Inc. in 1992, Chris has led an impressive career in wealth management. He manages the investments of both individual and institutional clients with an impressive depth of knowledge about the field.
Chris earned his Bachelor of Arts degree from the University of New Hampshire with a double major in history and political science. He is a member of Becker College’s Board of Trustees and a Member of Worcester Country Club. Chris loves the game of golf and hopes to one day play the top 100 courses in the U.S.
Pedro M. Silva, CRPC, CDFA
As a much sought-after speaker in workplace and community settings, Pedro has developed an impressive following as a financial educator and life transitions specialist. He focuses on emerging wealth, comprehensive retirement planning, and asset preservation. He specializes in helping clients manage the financial decisions of life’s transitions: growing families, job changes, divorce, and loss of life. With a focus on Socially Responsible Investing, Pedro helps clients implement these strategies in a way that reflects their personal values and seeks to respect the environment, promote social justice, and support human rights.
Pedro earned a double Bachelor of Science degree in psychology and sociology from Clark University. He is a member of the Executive Board of Rachel’s Table, a non-profit food rescue organization in Worcester. He is a talented guitarist and musician. He is also fluent in Portuguese.
Gerry Dufault, CFP®
Financial Management Associate
Email: [email protected]
With over 20 years of experience in the financial services industry, including 5 in banking, Gerry is well-known for exceptional, high-touch client service. He specializes in serving engineering professionals, technical companies and mature market investors who are looking to build and preserve their wealth throughout retirement. His common clientele includes educators, health professionals, engineers, small business owners, and guardians of special needs children.
Gerry holds an undergraduate degree in engineering from Northeastern University.
Executive Vice President
of Business Development
After spending 10 years in the corporate world of healthcare, Pam put her executive and relationship building skills to work when she joined the team. Pam has been instrumental in fostering relationships and focusing on client services and solutions in a changing market environment. With a Bachelor of Science degree in Family and Consumer Studies with a Gerontology minor, Pam is a passionate consumer advocate.
As a catalyst for real change, Pam now educates and motivates nonprofit organizations, individuals, and businesses to experience an epiphany around sustainability. Much of the tenants of her work come from a strategic alliance with R. Paul Herman, author of "The HIP (Human Impact + Profit) Investor" Making Bigger Profits by Building a Better World.*
Pam is married to Chris Provo and they have a teenage son, Teddy. In her free time, Pam is involved with 15-40.org, a cancer prevention and awareness organization and Habitat for Humanity. Also, an artist she donates many of her paintings to charitable foundations each year.
*R. Paul Herman and his services are not affiliated with Securities America and Provo Financial Services, Inc.
Michelle A. Howland
Director of Operations
Since 2003, Michelle has acted as the Director of Operations for Provo Financial and plays an integral role in managing client relations with the Wealth Management Team. Her exceptional attention to detail and organizational skills provides a streamlined, headache-free experience for our clientele.
With over ten years of relationship management experience, Denise provides top quality account service to our clients. Her number one concern is the comfort of our clients and she goes the extra mile to ensure around-the-clock high-touch service. Denise received a Secretarial Associates Degree from the Katharine Gibbs School.
Kyle comes to Provo Financial Services with 15 years of professional experience in the distribution industry. Kyle has earned Bachelor of Science degree in Economics from Assumption College and a Masters of Business Administration degree from Nichols College. His solid educational foundation has well prepared him for his current role as a Wealth Management Assistant.
A real team player, Kyle's strength is his exceptional skills in analysis, management and technology. Kyle excels at managing our dynamic website, electronic and video newsletters and utilization of aggregation and reporting software. A sportsman all his life, Kyle now enjoys the game of golf most of all. A true family man, Kyle's focus is on his wife, Nicole, and his two young daughters Grace and Lily; they make their home in Dudley.